Forgot Your PIN?

Comments

Why's my card # and long-standing pin not working

Why's my card # and long-standing pin not working? And why the delay in helping me set up a new pin #?

Hi there. I'm sorry for the

Hi there. I'm sorry for the delay in our reply. If this issue has not been settled yet, please call us at 719-531-6333 x1382 and we'll figure out what is going on with your card.

i lost my library card

Hi i am trying to pay my bill but i lost my library card. How do i get the number to login on my account to pay the bill?

pin for library card

want to set up electronic account with this library to be able to access books through my iPad. Have not checked out a book for years and do not know what my password is.

Hi there. Do you know your

Hi there. Do you know your card number? If so, please fill out the above form. If not, stop by your local library with picture ID and we'll be happy to help you.

PIN not working

I got a new library card Tuesday, and the PIN I specified is not working.

Hi there. Just fill out the

Hi there. Just fill out the above form and we'll get it straightened out.

lost library number

I lost my library card number Request it be sent to my email, or text please.

Thank you,

Chad

Hi there. Please visit any

Hi there. Please visit any Library Location with a picture id and we'll be happy to provide you with your library card number.

idk

I don't know my card number ut I know my pin

Hi there. Please visit any

Hi there. Please visit any Library Location with a picture id and we'll be happy to provide you with your library card number.

it said wrong station number or pin

It said wrong station number or pin

Hi there, Please fill out

Hi there, Please fill out the above form and we'll send you your PIN.

Don't know Library Card Number

I havent used this in years, i dont remember the card number or even what was my old address and phone number.

Hi there. Give us a call at

Hi there. Give us a call at 389-8968 and we'll get you sorted out.

I only used this card once and dont remember it.

I only need to check my e-mails.

Memorizing Pin

The best way to memorize your libary card # is to start 3 digits at a time.....Hope this helps

Library card

I don't have my card and I cant get a book out.....

Hi there. Stop by any of our

Hi there. Stop by any of our library locations with your picture ID and we'll help you check out your books.

Library card

I haven't used idt for so many years & want to again...I don't know my account number or pin.

Hi there. Come into any PPLD

Hi there. Come into any PPLD library with id and proof of address and we'll take care of you.

"we'll be in touch with you shortly"

I think perhaps your idea of "shortly" is quite a bit different than mine.

Hi there. The Library only

Hi there. The Library only responds to PIN request during open hours. PPLD opens on Saturdays at 10 a.m. and responds to emails after that time. We apologize for the inconvenience, but until our Catalog software offers a PIN reminder service, we have to do it this way.

LOST EVERYTHING!

I don't even remember my library card number or pin, and I lost the actual card itself. HELP?!

Lost card

I lost my card and can't find it and I need the number or a new card.

Libary

Go to the libary and tell them you need help. It's my advise.

Hi there. Stop by any of our

Hi there. Stop by any of our locations with picture ID with your current address (a piece of mail will work if it's not up to date on your ID). Bring $1.00 and we'll replace your card and get you all settled.

lost password

I AM SUBMITTING the number on my key card. Now this might be my husband' s instead of mine? I know when I check out books inside the library sometimes , I would just pull out my drivers log. If it was in an other wallet. Not locating it currently..my drivers log. # is (deleted) if that helps you pull up my pass word. Thanks, Gloria.Gray

Lost PIN number

To retrieve your PIN (Personal Identification Number) we have two methods of providing this. You can come to any library location and we will provide your PIN when you present a photo ID. The other option is to call 531-6333 and ask for your PIN; this only works if you have previously provided us with an email address. You can request the PIN over the phone and we will email the PIN to the email address we have in your account. We cannot give you the PIN verbally over the phone.