2025 Library Experience Survey
Purpose: Capture "in-the-moment" feedback from patrons about their Library experiences to better understand their use of our services, resources, and facilities.
Jump to: Website Survey
Why did you come to the Library today?
82% of patrons said they would be very likely to recommend their Library to one of their friends!
Opportunities for Improvement:
What was the main reason for your positive score?
Age Demographics
31% of all survey respondents were 65+. The second largest age demographic is 35 to 44 year olds making up 20% of survey respondents.
2025 Website Survey
Purpose: Gather in-depth knowledge to guide the future development of our website.
- Understand User Experiences
- Identify Opportunities
Why did you visit the website today?
What can we improve?
According to the feedback from this website survey and in-person focus groups, these key features will be our focus in the future for better user experience:
Website Traffic
34% of all survey respondents were 65+. The second largest age demographic is 35 to 44 year-olds, making up 20% of survey respondents.
