Diverse genealogy databases providing access to billions of historical documents, millions of historical photos and other resources in thousands of databases that span the past five centuries.



how do I get the "patron ID" to access My Heritage?

The library card number does not work. When you click the link it brings up an EBSCO page saying "Please contact your library administrator to obtain a Patron ID" Entering our card number does not work.

Hello. Getting this error message when attempting to login using my library card number: Sign In Notice We are unable to validate your login credentials. The URL you are using may contain an error or the group and profile you are trying to access may no longer exist. Please contact your institution for assistance. [Authentication Error Code 104] Important User Information: Remote access to EBSCO's databases is permitted to patrons of subscribing institutions accessing from remote locations for personal, non-commercial use. However, remote access to EBSCO's databases from non-subscribing institutions is not allowed if the purpose of the use is for commercial gain through cost reduction or avoidance for a non-subscribing institution.

Hi there. We are unable to recreate this issue. It's possible it was just temporarily unavailable. Please try again and call (719) 389-8968 if you continue to run into problems.

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