Using the Library Remotely

Using the Library Remotely

Last updated July 1, 2021

En español

Thanks to the public’s investment and taxpayer support, we deliver access to information and opportunities that impact lives and build community across El Paso County.

You can use the Library remotely, with many resources available 24/7!

  • Check out our new virtual services! Our librarians are bringing their services to you, anywhere and anytime. Watch a virtual storytime with your kids, participate in a virtual book club, try a digital escape room, join us for a community movie discussion, do an at-home craft or experiment, and more. (Looking for something else to do? Bookmark the web page and check back often for new updates!)
  • Ask a librarian! You can also ask one of our reference librarian questions by phone, live chat, and email.
  • Download our mobile app to view your account, browse and download from our collection, and more. (Pro tip: There are also apps for Libby, OverDrive, Freegal, Kanopy, RBdigital, and more.)
  • Stream and/or download from our digital collection! There are so many options – digital books, audiobooks, comics, magazines, music, and videos – that you can access from almost anywhere.
  • Use our databases to conduct research for businesses, nonprofits, legal matters, and more. You also can learn a new language, plan your next adventure, and do genealogy research.
  • Have kids or teens in your home? We have ample resources for children and teenagers, including homework help, reading, games, creating, planning for the future, and more. (Also, see above for new virtual services!)
  • Dig into some regional history and genealogy. For example, our digital collection features historic photographs, pamphlets, manuscripts, maps, oral histories, films and more that highlight the rich history of the Pikes Peak area.
  • Find a good book! Check out recommendations, reading lists, and more.
  • Don’t have a library card? Get started and gain online access today.

That’s not all! Our Library staff also assembled and vetted a growing list of free online resources for all ages; no library card needed. Resources include live streaming, virtual tours, activities, and much more. Topics cover arts and culture, kids and teens, learning and reading for adults, professional support and development, and science and nature.

Our team continues to explore and expand virtual opportunities that we can bring to you. Right now, we’re adding to our digital collection, as budget allows, and creating new virtual experiences that will launch in the coming days and weeks.

Stay tuned for more updates from PPLD. We’re here to serve you now and into the future.


Will the books that are currently being held continue to be held for me?

Hi there. Available holds will not expire, and patrons will be able to pick them up when PPLD reopens. Places in hold queues will not change. Interlibrary loans are temporarily suspended, and requests will be put in a queue.

Will my hold still be on hold when library is open? Also when will the library reopen?

Hi Margaret,
The Library is closed until further notice. Available holds will not expire, and patrons will be able to pick them up when PPLD reopens. Places in hold queues will not change. You can still suspend holds via your account. You can view more about our COVID-19 closure at, and more on using the Library remotely at

I have a laptop,library card. Need to know what my laptop needs to have on it to download books??

Hello, I am wondering if there is a way to sign up for a library card seems how all physical locations are closed?

Any chance the library can offer limited hours for no-contact pick up and return of books? Can you offer a couple of hours a couple of times during the week for pick up of books and audio visual materials. Request the books through the hold feature of the website then make books available on a table outside like the "Hold shelf". Provide a sign out sheet where book, name, and library card can be written down. Fomites on returned books will only last 72 hours at most so returned books could be sanitized, just in case, and restocked after that time. Could a "story time" be hosted by a volunteer and podcast for the little ones? With so many at home the library is in even more demand than usual.

Thanks for reaching out with this suggestion. All PPLD facilities are temporarily closed until further notice, following state orders and national guidelines regarding the COVID-19 pandemic. During this time, we remain in regular communication with El Paso County Public Health and other local agencies to coordinate and respond together as a community. PPLD’s team continues to evaluate the situation, and we will provide Library updates as circumstances change. Here’s more on our response and how you can access the Library remotely:

Thank you so much for this and making all of these resources available for me amd my kiddos. We really love pur libraries and do appreciate you. Be well ❤

I don't have a computer and my job is close how can I get my w2 and the library is closed also

Thank you for being able to give us other options and be connected with our library.
Be safe and have a great day and week until the coronavirus go away.

Is the return drop box still open?

Hi Jude,
No, it is not. Please keep all Library materials at this time. We are not accepting any returns in our book drops; they will be locked for the time being. View that and other information here:

Can the Book Mobile still go to the Senior Apartments and offer one person at a time to go in and. check out books? I have a senior friend on Yuma Street that has no computer access or knowledge but always checks out books. Thanks

Hi Doris,
Unfortunately, all PPLD facilities will remain temporarily closed until further notice, including bookmobiles, following state orders and national guidelines regarding the COVID-19 pandemic. Learn more about our response to the pandemic here:

I think PPLD is doing the responsible thing by remaining closed. Thank you.

Is there a way to look up my library card number. I can’t find my card.

Hi Jenna,
We can help you do that! Fill out this form with your name and email (Library Card Number is optional!) and let them know why you're reaching out. Under choose a contact person, select "General Information / Ask A Librarian" to get the fastest response.

My library card is expiring soon and since all physical locations are closed how can I renew it?